By participating in any class, program, workshop, or one-on-one coaching session offered through Mental Health Training Hub, you acknowledge and agree that:

• You take full personal responsibility for your decisions, behaviours, actions, and outcomes before, during, and after participation.
• Participation is a choice, and you are responsible for engaging at a level that feels appropriate for you.
• You understand that personal growth, insight, and change are individual processes and are influenced by your own application, awareness, and integration.

Mental Health Training Hub provides structured guidance, education, and facilitation to support emotional regulation, capacity building, and self-awareness. Responsibility for how this guidance is 

applied remains with the participant.

By registering for, purchasing, or participating in any services, programs, events, online classes, digital content, or sessions delivered by Mental Health Training Hub (MHTH), whether within Australia or internationally, you agree to the following:

1. Health Agreement

You confirm that you have completed and signed MHTH’s Health Agreement prior to participation and that it forms part of these Terms & Conditions. You agree to disclose relevant health information and to follow all instructions and safety guidance provided.

2. Assumption of Risk

You acknowledge that participation in MHTH services may involve physical, emotional, or psychological exertion and you voluntarily participate to explore your own emotional states.

3. Limitation of Liability and Release

To the fullest extent permitted by Australian law, you release, indemnify, and hold harmless Mental Health Training Hub and its directors, officers, employees, contractors, facilitators, and representatives from and against any and all liability, loss, damage, cost, expense, claim, demand, or cause of action arising out of or in connection with your participation in MHTH services.

4. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies which cannot lawfully be excluded under the Australian Consumer Law.

5. Insurance

MHTH maintains appropriate insurance coverage in accordance with Australian regulatory requirements.

6. Governing Law and Exclusive Jurisdiction (Australia)

These Terms & Conditions and any dispute, liability claim, or legal proceeding arising out of or relating to MHTH services — including those brought by participants located outside Australia — are governed exclusively by the laws of Australia.

You irrevocably submit to the exclusive jurisdiction of the courts of Australia and waive any right to commence or pursue proceedings in any other country or jurisdiction.

For private one-on-one coaching, an additional Coaching Agreement will be provided and must be accepted prior to commencement.

This agreement outlines session structure, boundaries, and mutual expectations.

All purchases are final.

Due to the nature of live classes, digital access, and service delivery — and the payment platforms used — refunds are not offered.

By completing a booking or purchase, you acknowledge and accept this policy.

• If you are unable to attend a booked live session, no refund or credit is provided.
• Where applicable, access to a recording may be offered at the discretion of Mental Health Training Hub.

Participants are expected to engage respectfully and responsibly.

Mental Health Training Hub reserves the right to:

• Refuse or discontinue participation where behaviour is disruptive, unsafe, or inappropriate
• Maintain a learning environment grounded in respect, self-responsibility, and emotional safety

All content, materials, recordings, frameworks, and guidance provided through Mental Health Training Hub remain the intellectual property of Mary-Anne Quezel / Mental Health Training Hub.

Materials may not be copied, shared, reproduced, or distributed without written permission.

These Terms & Conditions may be updated from time to time.

Continued participation constitutes acceptance of the most current version.

For questions regarding these Terms & Conditions, please contact: hello@mentalhealthtraininghub.com.au